Shipping & Returns
SHIPPING
How long will it take for my order to be shipped out?
All of our products are produced when the order is received!
Standard: Orders will be processed in 1-3 business days and will take 3-7 days in transit.
Expedited: Orders will be processed in 1-2 business days and will take 2-5 days in transit.
Express: Orders will be processed that day and take 1-2 business days in transit.
RETURNS
What is your return policy?
We accept returns up to 14 days after the purchase date. We do not accept returns on orders with promotional codes applied, exchange for different sizes only. Send us an email at
info@dripgearzone.com to proceed with an exchange or refund.
What if you need to exchange for a different size?
Send us an email with your order number and what size you want to exchange to we'll get back to you as soon as we can.
I got the wrong item, what should I do?
Email us a picture of what you received with your order number and we will send a replacement for no charge up to thirty days after the delivery.
My order is damaged, what should I do?
Email us a picture of what you received with your order number and we will send a replacement for no charge up to thirty days after the delivery.
How do I process an exchange?
Please email info@dripgearzone.com
Where should I send the product to exchange or return it?
Please email info@dripgearzone.com and send your item to
Drip Gear Zone
14747 Artesia Blvd STE 3B, La Mirada, CA 90638
I got an email saying that I was refunded, but I still haven't gotten my money back.
This may take a couple of business days depending on your bank.
Why didn't I get a full refund?
We offer a refund for the amount of the product, not the shipping.
Feel free to email us at info@dripgearzone.com if you have any further questions.